Terms and Policies

Return Policy    Problems?  We will try to resolve them, if you notify us of any defect within a reasonable time period (30 days).  Should you believe you have a defective product, you must contact us first and we will tell you how to proceed.  Sometimes the item needs to be returned to us, and sometimes directly to the manufacturer or supplier for inspection.  All needs to be done within 30 days of purchase.  The suppliers and manufactures put limits on what we can do, but we will try our best to rectify any problems with defective merchandise.  You must contact us first.  This is limited to replacement or repair if the item is deemed defective. If it is determined not to be defective, the buyer will bear costs for return of the items back to the buyer. Please contact us at once so we can try to resolve the issue in a timely fashion.

Privacy Statement
If after consulting this page you still have questions, please contact us.

General Policies
Wizard Craft Magic has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.wizardcraft.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. It would only be used by an outside agency in a fraud investigation.  It will never be shared for any other purpose.

Our site uses cookies to track items in your shopping cart only.

This site contains links to other sites. www.wizardcraft.com is not responsible for the privacy practices or the content of such Web sites.

Our site collects user information in two ways:  Your order form, and Guest Book.

Contact information from the order form  is used to send orders and/or information about our company to our customers. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The directory in which the data resides is protected form outside viewing, and the data files are file-lock enabled to reduce the risk of data loss by way of malfunction. We do not sell or give e-mail addresses to third parties.